FREQUENTLY ASKED QUESTIONS

Yes, there is a safe available at your disposal in your room or suite.

Yes, there is free WIFI throughout the hotel.

Contact your travel organizer or contact us.

VISA, Mastercard, and Maestro.

We have European sockets (220V) in our standard rooms. In our suites and studio, there’s also 1 American socket (110V).

The hotel is in a very central location. The hotel is 500 meters away from Mambo Beach. Willemstad is 6 km away, Jan Thiel 9 km away and the Sea Aquarium is only 170 meters away.

You can pick up fresh towels for the beach/ pool every day at the reception. In the rooms, you can drop the bathtowels on the floor if you want them to be replaced and just hang them if you want to use them for another day.

Both can be borrowed at the hotel reception.

The hotel has its own parking space with surveillance. If you indicate the car at the hotel, you will receive a ticket (free of charge) that you can put on the dashboard. This way, you can park for free.

From 7:00am until 8:00pm. Outside these opening hours, our security guard is happy to be of service.

Check-in starts at 3:00 M and check-out is by 11:30AM.

Subject to availability, you can extend your stay with a late check-out for $20 per hour. After 2:30PM, the day-use rate of $95 applies.

Please contact Reception to check availability.

Yes, we have a free luggage room that can be locked and where your suitcases can be safely stored.

We can only place and extra bed in the Deluxe Room Category for children until 11 years. 

The costs are $25 per night. 

We understand that some guests travel with certified assistance animals. 

These are welcome upon request. 

Please contact us in advance so we can discuss your needs and make the necessary arrangements to ensure a comfortable stay.

Yes, we have already collaborated several times with content creators, bloggers, vloggers, photographers and creative entrepreneurs to show our unique hotel concept to a wider audience.

For more information and options, please send an email to alette@dolphinsuites-curacao.com.

Please include information about your target group, reach, travel dates, links to your social media account and other relevant information.

In cooperation with the home care organization Carin Cares, we organize professional care for our guests. Carin Cares works with a team of highly educated and experienced carers in both home care and nursing. 

You can find more information about our partner on their website: www.carincares.com. If you want care during your stay, we will gladly send you a registration form. 

Contact us via: reservations@dolphinsuites-curacao.com.

We offer a wide range of assistive equipment. Please request your needs via reservations@dolphinsuites-curacao.com, and we're happy to arrange this for you! 

We're happy to help book a Dolphin Swim Experience.

The DolphinAssisted Therapy Program can be reserved at the Curacao Dolphin Therapy & Research Center (CDTC). 

Our Reception services include as well an educated and experienced Tour Desk. Please let our staff tell you all about the things to do on our beautiful Island. 

We are happy to book your excursion or rent a car for you.

Yes! Dolphin Suites & Wellness is Travelife Gold certified and committed to responsible hospitality. Our initiatives include solar energy, water-saving systems, waste separation, reducing single-use plastics, and supporting local communities. Discover more about our efforts on our Responsible Travel page.

Small choices can make a big difference! You can refill your reusable water bottle at our hotel to reduce plastic waste. You can also participate in our Hotels for Trees initiative by skipping a housekeeping service. For every participating room-cleaning day, a tree is planted through a certified reforestation project.

Yes! We provide Curaloe shampoo in our rooms, which is free from parabens and sulfates.

No, at Dolphin Suites & Wellness you can only book an accommodation directly and any additional requests, such as breakfast, excursions, wellness, car rental, medical aid products, care and any other special requests to optimize your stay with us.